STANDARD DELIVERY

1. The United States

States: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming

  • Orders US$50 and above: FREE SHIPPING
  • Orders below US$50: Flat Shipping rate US$5.90
  • Shipping Duration: 4-7 business days

States: Alaska, Guam, Hawaii & Puerto Rico

  • All orders: Flat rate US$17.9

*Note: Kindly allow up to 14 business days for orders outside the Continental United States to be delivered.

States: APO, FPO & DPO

  • Orders US$50 and above: FREE SHIPPING
  • Orders below US$50: Flat Shipping rate US$5.90
  • Shipping Duration: 7-15 business days

2. Canada

  • Orders CA$70 and above: FREE SHIPPING
  • Orders below CA$70: Flat Shipping rate CA$9.90
  • Shipping Duration: 6-10 business day

3. Australia

  • Orders AU$70 and above: FREE SHIPPING
  • Orders below AU$70: Flat Shipping rate AU$6.90
  • Shipping Duration: 4-7 business days

*Due to the COVID-19 situation, our delivery partners are facing substantial delays in their network due to a significant increase in parcel volumes as well as health and safety requirements in their operations (such as social distancing). Please expect additional delays of 3 to 10 business days on top of our usual delivery lead times. We apologise for this delay and are doing our best to get your orders over to you as soon as possible.

4. New Zealand

  • Orders AU$70 and above: FREE SHIPPING
  • Orders below AU$70:Flat Shipping rate AU$19.90
  • Shipping Duration: 2-3 business days

5. Europe

Country: UK

  • Orders £40 and above: FREE SHIPPING
  • Orders below £40: Flat shipping rate £3.90
  • Shipping Duration: 2-4 business days

Countries: France, Germany & Hungary

  • Orders €50 and above: FREE SHIPPING
  • Orders below €50: Flat shipping rate €5.90
  • Shipping Duration
    Germany: 2-4 business days
    France & Hungary: 6-10 business days

Countries: Belgium, Ireland & Netherlands

  • Orders above €50: FREE SHIPPING
  • Orders below €50: Flat shipping rate €6.90
  • Shipping Duration: 2-4 business days

Countries: Spain

  • Orders above €50: FREE SHIPPING
  • Orders below €50: Flat shipping rate €7.90
  • Shipping Duration: 3-5 business days

Countries: Austria, Czech Republic & Luxembourg

  • Orders €50 and above: FREE SHIPPING
  • Orders below €50: Flat shipping rate €7.90
  • Shipping Duration
    Austria: 2-4 business days
    Czech Republic & Luxembourg: 3-5 business days

Countries: Denmark, Portugal, Poland, Slovakia & Slovenia

  • Orders above €50: FREE SHIPPING
  • Orders below €50: Flat shipping rate €8.90
  • Shipping Duration
    Poland: 2-4 business days
    Denmark & Portugal: 3-5 business days
    Slovakia & Slovenia: 6-10 business days

Countries: Italy, Latvia & Sweden

  • Orders above €50: FREE SHIPPING
  • Orders below €50: Flat shipping rate €9.90
  • Shipping Duration
    Italy & Latvia: 3-5 business days
    Sweden: 6-10 business days

Countries: Estonia

  • All orders: Flat shipping rate €9.90
  • Shipping Duration: 6-10 business days

Countries: Croatia

  • All orders: Flat shipping rate €12.90
  • Shipping Duration: 6-10 business days

Countries: Bulgaria

  • All orders: Flat shipping rate €14.90
  • Shipping Duration: 6-10 business days

Countries: Cyprus, Finland & Greece

  • All orders: Flat shipping rate €14.90
  • Shipping Duration: 6-10 business days

Countries: Malta & Monaco

  • All orders: Flat shipping rate €25.90
  • Shipping Duration 
    Malta: 3-5 business days

    Monaco: 2-4 business days

Countries: Switzerland

  • All orders: Flat shipping rate €21.90
  • Shipping Duration: 6-10 business days

Countries: Norway

  • All orders: Flat shipping rate €31.90
  • Shipping Duration: 6-10 business days

 

6. Asia & Middle East

Country: Singapore

  • Orders above US$40: FREE SHIPPING
  • Orders below US$40: Flat shipping rate US$3.90
  • Shipping Duration: 3-4 business days

Country: Malaysia

  • Orders US$50 and above: FREE SHIPPING
  • Orders below US$50: Flat shipping rate US$4.90
  • Shipping Duration: 3-4 business days

Country: Taiwan

  • OrdersUS$50 and above: FREE SHIPPING
  • Orders below US$50: Flat shipping rate US$7.90
  • Shipping Duration: 6-10 business days

Country: Hong Kong, Macao & Philippines

  • All orders: Flat shipping rate US$9.90
  • Shipping Duration: 
    Hong Kong: 1-2 business days
    Macao: 2-3 business days
    *Philippines: 2-3 business days

*Due to stringent lockdowns in certain cities in the Philippines, our delivery partners have informed us that all deliveries have been paused and will only resume from September 19 onwards (subject to government regulations). The list of affected cities are: Caloocan City, Cainta & Taytay, Mandaluyong, Manila, Marikina City, Pasig City, Quezon City and San Juan.

Countries: Cambodia, Japan, Laos, Myanmar, South Korea & Vietnam

  • All orders: Flat shipping rate US$9.90
  • Shipping Duration: 3-7 business days

Countries: Israel

  • All orders: Flat shipping rate US$9.90
  • Shipping Duration: 6-10 business days

Countries: Russia

  • All orders: Flat shipping rate US$14.90
  • Shipping Duration: 3-7 business days

Countries: Sri Lanka

  • All orders: Flat shipping rate US$19.90
  • Shipping Duration: 3-7 business days

Countries: Afghanistan & Bahrain

  • All orders: Flat shipping rate £27.90
  • Shipping Duration: 6-10 business days

Countries: Maldives & Papua New Guinea

  • All orders: Flat shipping rate US$29.90
  • Shipping Duration: 3-7 business days

Countries: United Arab Emirates

  • All orders: Flat shipping rate £19.90
  • Shipping Duration: 2-4 business days

Countries: Qatar

  • All orders:Flat shipping rate £20.90
  • Shipping Duration: 3-7 business days

Countries: Jordan

  • All orders: Flat shipping rate £21.90
  • Shipping Duration: 6-10 business days 

Countries: Oman

  • All orders: Flat shipping rate £22.90
  • Shipping Duration: 3-7 business days

Countries: Saudi Arabia

  • All orders: Flat shipping rate £24.90
  • Shipping Duration: 3-7 business days

 

Countries: Réunion

  • All orders: Flat shipping rate US$29.90
  • Shipping Duration: 6-10 business days

You can purchase Coco & Eve products on Amazon India and on Myntra website.

Currently, we are unable to ship worldwide, but we are working very hard so our products will reach you soon. Here's the list of countries:

Albania, Algeria, Angola, Argentina, Armenia, Azerbaijan, Barbados, Belarus, Belize, Bermuda, Bosnia and Herzegovina, Brazil, Bhutan, Cayman Island, Chile, China, Colombia, Congo, Cote d'Ivoire, Cuba, Dominican Republic, Ecuador, El Salvador, Faroe Islands, Fiji, French Guinea, Gambia, Georgia, Ghana, Gibraltar, Greenland, Guernsey, Guyana, Honduras, Iceland, Indonesia, Iran, Iraq, Jamaica, Lebanon, Liberia, Libya, Lithuania, Madagascar, Malawi, Martinique, Mauritius, Mexico, Micronesia, Miquelon, Moldova, Montenegro, Morocco, Mozambique, Namibia, Nigeria, North Korea, Pakistan, Palau, Palestine, Panama, Romania, Saint Pierre, Samoa, San Marino, Senegal, Seychelles, Sierra Leone, St Kitts and Nevis, St. Lucia, Sudan, Syria, Tanzania, Thailand, The Balkans, Togo, Trinidad and Tobago, Turkmenistan, Turkey, Tuvalu, Uganda, Ukraine, Uzbekistan, Zambia, Zimbabwe 

 

Pretty much! We deliver to the following countries:

Singapore, Hong Kong, *Philippines, Bahrain, Cambodia, Kuwait, Macao, Malaysia, Maldives, Myanmar, Nepal, Oman, Papua New Guinea, Afghanistan, Qatar, Saudi Arabia, United Arab Emirates, Vietnam, Jordan, South Korea, Laos, New Zealand, Bangladesh, Sri Lanka, Taiwan, Japan, Norway, Switzerland, Monaco, UK, Ireland, France, Spain, Italy, Austria, Belgium, Germany, Luxembourg, Netherlands, Portugal, Bulgaria, Cyprus, Czech Republic, Estonia, Greece, Hungary, Israel, Latvia, Malta, Poland, Slovakia, Slovenia, Sweden, Finland, Denmark, Russia, **Australia, USA, Canada.

You can find more information on delivery on our delivery page.

*Due to stringent lockdowns in certain cities in the Philippines, our delivery partners have informed us that all deliveries have been paused until further notice (subject to government regulations). The list of affected cities are: Caloocan City, Cainta & Taytay, Mandaluyong, Manila, Marikina City, Pasig City, Quezon City and San Juan.

**Due to the COVID-19 situation, our delivery partners are facing substantial delays in their network due to a significant increase in parcel volumes as well as health and safety requirements in their operations (such as social distancing). Please expect additional delays of 3 to 10 business days on top of our usual delivery lead times. We apologise for this delay and are doing our best to get your orders over to you as soon as possible.

 

 

Typically, we are unable to edit your shipping address once your order has been processed. You may expect a shipping confirmation email within the next 24 hours! Be sure to check your junk/spam mail as it may have ended there as well.

If you are shipping to any of the countries below, please contact our courier partners to correct your shipping address. Be sure to have your tracking numbers ready!

  • Singapore: Contact Ninjavan at 6602 8271
  • South Korea, Japan, Cambodia, Laos, Myanmar, Taiwan, Vietnam, Nepal, Macao, Bangladesh, Sri Lanka, Bahrain, Kuwait, Maldives, Papua New Guinea, Qatar, Jordan, Oman, UAE & Saudi Arabia: Please contact your local Aramex office.
  • The Philippines, Hong Kong & Afghanistan: Please contact your local DHL office.

For the other countries not mentioned above, please contact our Customer Experience Specialist for help! 

Once your order is processed, we are unable to make any changes to the shipping address. If your package returns to us due to an incorrect address, we will notify you.

Yes, we do ship to PO box address for the countries below:

  • The United States & Canada
  • Australia & New Zealand
  • Austria, Belgium, Bulgaria, Czech Republic, Cyprus, Estonia, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Latvia, Monaco, Malta, Netherlands, Portugal, Poland, Spain, Slovakia, Slovenia, Denmark, Finland, Norway, Switzerland & Sweden

For the other countries not mentioned above, please make sure someone is at home to accept the delivery, or you may have to contact our courier partner to reschedule the delivery.

 

Yes! Typically military parcels can be delivered between 7-15 business days depending on the country of destination. Transit times will vary depending on operational conditions and the unit of the addressee. Those in established bases should continue to receive regular service, while those in forward areas or engaged in operations may experience longer arrival times due to logistical constraints.

  1. Write out the service member’s full name in the name field.
  2. Be sure to include their Unit as well on Address Line 1.
  3. The city field will need to be one of the following abbreviations set forth by the Military:
    • APO: Army Post Office
    • FPO: Fleet Post Office
    • DPO: Diplomatic Post Office
  4. The Region field for your order needs to be assigned a “state code,” which is categorized by the following abbreviations:
    • AA: Armed Forces Central and South Americas (Armed Forces Americas)
    • AP: Armed Forces Pacific
    • AE: Armed Forces Europe (including-Canada, Middle East, and Africa)
  5. Set the country as the United States, as these addresses are considered part of the U.S.

You are so close to receiving your order! Once your order is shipped out, you will receive a shipping confirmation email with a tracking number that you can use to follow your package’s journey to you.

You can also track your order here using either your order number, tracking number or the email address you used when you purchase.

ezgif.com-video-to-gif__1_.gif

If you didn't receive the Shipping Confirmation email, please contact us here so we can help you out.

We know you're excited about your order and we are too!

Typically, it takes 1-2 business days for your order to be processed so you may expect a shipping confirmation email within that time frame! Be sure to check your junk/spam mail in case you can't find it. You can also check the status of your order here. Below are the standard delivery times:

1. The United States

States: Alabama, *Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, *Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming, *Guam & *Puerto Rico

  • Shipping Duration: 4-7 business day

States: APO, FPO & DPO

  • Shipping Duration: 7-15 business day

*Note: Kindly allow up to 14 business days for orders outside the Continental United States to be delivered.

2. Canada

  • Shipping Duration: 7-9 business days

3. *Australia

  • Shipping Duration: 4-7 business days

*Due to the COVID-19 situation, our delivery partners are facing substantial delays in their network due to a significant increase in parcel volumes as well as health and safety requirements in their operations (such as social distancing). Please expect additional delays of 3 to 10 business days on top of our usual delivery lead times. We apologise for this delay and are doing our best to get your orders over to you as soon as possible.

4. New Zealand

  • Shipping Duration: 2-3 business days

5. Europe

Countries: Austria, Belgium, Germany, Ireland, Monaco, Netherlands and Poland

  • Shipping Duration: 2-4 business days

Countries: Croatia, Czech Republic, Denmark, France, Hungary, Italy, Latvia, Luxembourg, Malta, Portugal & Spain

  • Shipping Duration: 3-5 business days

Country: Switzerland

  • Shipping Duration: 4-7 business days

Countries: Bulgaria, Cyprus, Estonia, Greece, Hungary, Israel, Slovakia, Slovenia, Finland, Norway & Sweden

  • Shipping Duration: 6-10 business days

6. Asia & Middle East

Country: Singapore, Malaysia, Hong Kong

  • Shipping Duration: 3-4 business days

Countries: South Korea, Japan, Cambodia, Laos, Myanmar, *Philippines, Vietnam, Nepal, Macao & Bangladesh, Sri Lanka, Bahrain, Kuwait, Maldives, Papua New Guinea, Afghanistan, Taiwan, Qatar, Jordan, Oman, UAE & Saudi Arabia

  • Shipping Duration: 
    Hong Kong: 1-2 business days
    Macao and *Philippines: 2-3 business days
    UAE: 2-4 business days
    Others: 4-7 business days

*Due to stringent lockdowns in certain cities in the Philippines, our delivery partners have informed us that all deliveries have been paused and will only resume from September 19 onwards (subject to government regulations). The list of affected cities are: Caloocan City, Cainta, Taytay, Mandaluyong, Manila, Marikina City, Pasig City, Quezon City and San Juan.

 7. UK

  • Shipping Duration: 2-4 business days

Please read our Covid-19 Update here.

We are super excited for you to receive your order, but please be patient!

Typically, it takes 1-2 business days for your order to be processed so you may expect a shipping confirmation email within that time frame! Be sure to check your junk/spam mail as it may have ended there as well.

Generally, your package should arrive before the tracking status is marked as 'Delivered'. If you haven't received it, we recommend checking with anyone at home or your neighbors if they have received it on your behalf. 

Sometimes the tracking information can be incorrect, and packages are marked as 'Delivered' before they arrive! Your package will most likely be delivered within a few days.

We are super excited for you to receive your order and we're so sorry for the delay with your package! Although tracking does not indicate this, we can assure you that your package is still in transit to you.

Please note that international orders may take up to 10 business days to be delivered. Business days do not include weekends or holidays.

In the meantime here are some things that might help you locate your package:

  • If the tracking information shows that your package is in your destination country, we recommend checking with your local post office. Checking it online may have more accurate tracking information for your order.  Alternatively, you may also contact your local post/customs office directly. The best way to do this is by locating your nearest post/customs office and physically visit them to check on your package. Alternatively, you may also contact your local post/customs office directly. The best way to do this is by locating your nearest post/customs office and physically visit them to check on your package.
  • If the tracking information shows that your package is still in origin or is currently in transit, please be patient! Typically international orders may take up to 10 business days to be delivered; however, your package may be delayed by customs. We recommend full communication with your customs office.
  • Whatever the case may be, we recommend communication with your customs office as this is the most likely place for packages to go missing.

If the 10 business days pass and you do not receive your order, please contact our Customer Experience Specialist! We hope you understand that we are unable to assist you further with your order until after the 10th business day.

We are super excited for you to receive your order, but please be patient!

It may take up to 10 business days for International orders to be delivered. We recommend referring to your local courier's online tracking, as it may have more accurate tracking information for your order.

Alternatively, you may also contact your local post/customs office directly. The best way to do this is by locating your nearest post/customs office and physically visit the office to find your package.

If 10 full business days pass and you do not receive your order, please contact our Customer Experience Specialist! We hope you understand that we are unable to assist you further with your order until after the 10th business day.

1. The United States

  • Carrier: Fedex, DHL & USPS

2. United Kingdom

  • Carrier: Hermes

3. Europe

  • Carrier: DPD, Hermes International & Local Post

4. Israel & Russia

  • Carrier: Asendia & Local Post

5. Singapore

  • Carrier: Ninjavan

6. *Australia

  • Carrier: Australia Post

*Due to the COVID-19 situation, our delivery partners are facing substantial delays in their network due to a significant increase in parcel volumes as well as health and safety requirements in their operations (such as social distancing). Please expect additional delays of 3 to 10 business days on top of our usual delivery lead times. We apologise for this delay and are doing our best to get your orders over to you as soon as possible.

7. New Zealand

  • Carrier: DHL

8. Canada

  • Carrier: Canada Post, USPS & DHL

9. *Philippines, Hongkong & Afghanistan

  • Carrier: DHL

*Due to stringent lockdowns in certain cities in the Philippines, our delivery partners have informed us that all deliveries have been paused until further notice (subject to government regulations). The list of affected cities are: Caloocan City, Cainta & Taytay, Mandaluyong, Manila, Marikina City, Pasig City, Quezon City and San Juan.

11. Rest of the World

  • Carrier: Aramex

Depending on where you order from, you may be responsible for any charges that may apply to you from customs (e.g. GST, import tax) or other government agencies of your country.

It is also your responsibility to ensure that you can import Coco & Eve products, and we are not able to refund or replace any orders that are held by customs or other government agencies. Do check your local requirements before placing an order from our site.

Depending on your state laws, taxes may be charged for any purchases. For more information, please read our terms and conditions - Standard Terms of Sales.