I received a damaged/faulty product. What should I do?
Oh no! We are sorry about it, and we want to sort it asap. Please contact our Customer Experience Specialist for assistance!
Do provide us with your order number, a photo of the damaged/faulty product you received, and a photo of the shipping box and we will get back to you accordingly.
Please note that all order issues must be reported within 14 days of delivery. We will get back to you as soon as we can!