30 Day Return & Refund Policy. Change of Mind. We believe in our products and want you to have the best possible online shopping experience, so we also offer a 30-day 100% money-back guarantee (excluding the shipping fee) if you’re not happy with our
We may cover the shipping cost and provide a return label if the order is deemed damaged/faulty. Please contact our Customer Experience Specialist for assistance!. Read more about our Return Policy here.
Sometimes, the parcels are returned due to an incomplete/incorrect address, unclaimed, the addressee is unknown or has moved. Don't worry, please contact our Customer Experience Specialist for assistance!. Do provide us with your order number and you
Sorry, we are unable to honour any promotions for orders placed outside of the promotional period as this would be unfair to the rest of our customers. We apologise for any inconvenience, and we appreciate your kind understanding!
Your refund will be processed as soon as the product you have returned is received by our warehouse and it usually takes between 5-10 business days for the refunds to be credited to your bank account. Please note that the time taken for a payment ser
We are sorry if we have made a mistake with your refund! Don't worry, please contact our Customer Experience Specialist for assistance!. Please note that the following may affect the amount you have been refunded:
When a card is lost, stolen or cancelled, we can still refund that card. Your refund will be credited back to your bank as long as the card account is still open. It usually takes between 5-10 business days for the refund to be credited to your bank
We genuinely appreciate your love for our products which is why any feedback are absolutely welcome. It is best to reach out to the store where you have made your purchase since each retailer has their own unique guidelines when it comes to return, r