When a card is lost, stolen or cancelled, we can still refund that card. Your refund will be credited back to your bank as long as the card account is still open.
It usually takes between 5-10 business days for the refund to be credited to your bank account.
Please note that the time taken for a payment services provider to provide you with your refund can vary depending upon the provider. If you do not receive your refund within 14 business days, please contact our Customer Experience Specialist for assistance!